A career built from the ground up
My grandfather started in the mailroom and retired as Vice President of Data Processing at IBM. His career is a lasting example of what curiosity, hard work, and deep experience can become.
MARTINKUS.DEV
Hello, I’m Tyler.
Technology has always spoken to me.
Support leadershipSystems thinkingHands-on curiosity
About me
I am interested in the relationships behind the technology.
Whether I am helping a support team, trying out a new tool, or working through a problem at home, I am drawn to how the whole system behaves. I learn by experimenting, failing, adjusting, and trying again.
My work today
Production Support Manager at Zywave
Helping people navigate complex technology.
I lead production support for an insurance rating platform and help prepare support teams for new API and agent-facing products. I connect customer questions, product knowledge, and the people who can move a problem forward.
Explore my workA family thread
Technology was part of the conversation long before it became my work.
A lasting example
My dad has worked at Xerox for nearly two decades. Seeing that commitment has shaped how I think about the long game in technology and work.
How I learn
Try it. Break it (safely). Understand it better.
Think in systems
I look for relationships, constraints, and the unexpected places where a change can matter.
Experiment with intent
I move fast in controlled environments where it is safe to test, fail, recover, and understand.
Bring learning back
Every test gives me a stronger starting point for the next challenge.